Privacy Policy
Making Digital Real Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we may collect, use and protect information when you visit this website, contact us or interact with services available through the website.
Who we are
This website is operated by Making Digital Real Ltd.
Company number: 13890556
Registered office: 37-39 Westgate, Thirsk, North Yorkshire, England, YO7 1QR
Information Commissioner's Office registration: ZB347518
Email: mike@makingdigitalreal.co.uk
Information we may collect
We do not intentionally collect personal information from you simply because you visit this website, other than technical information that may be processed automatically by the website or third-party services necessary to provide their functionality.
If you choose to contact us by email, WhatsApp, an enquiry tool or another communication method linked from this website, we may receive information such as your name, email address, telephone number and anything else you choose to include in your message.
If you become a client, we may also hold information necessary to provide our services, manage our relationship with you, process payments, maintain appropriate business records and meet our legal and accounting obligations.
How we use your information
We may use personal information you provide to us where necessary to:
- respond to your enquiry;
- discuss, arrange or provide our services;
- communicate with existing or prospective clients;
- manage our business relationship with you;
- maintain appropriate business and financial records;
- meet our legal, accounting or regulatory obligations;
- protect the security and proper operation of our website and business.
Our lawful basis for using your information
Depending on the circumstances, we may process your personal information because it is necessary to respond to your request, to take steps before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because we have a legitimate business interest in communicating with you and operating our business.
Sharing your information
We do not sell your personal information.
We may share or process information through trusted service providers where this is reasonably necessary to operate our business, provide our services, communicate with you or meet legal requirements.
These may include providers of website hosting, email, communications, payment processing, accounting, video hosting and other digital business systems.
Third-party services and embedded content
This website may contain content or functionality provided by third-party services. Depending on how you interact with that content, those providers may receive technical information such as your IP address, browser information, device information or information about your interaction with their service.
Third-party providers operate under their own terms and privacy policies. Their use of personal information is controlled by those providers and not by Making Digital Real Ltd.
Vimeo
This website uses video content provided by Vimeo.
When Vimeo content is displayed or played, Vimeo may receive technical information about your device, browser or interaction with its video player. Vimeo may also use cookies or similar technologies where required for its player and associated services to operate.
Making Digital Real Ltd does not intentionally use Vimeo to track visitors for advertising purposes.
Reviews and website widgets
This website may display reviews, enquiry tools, notifications or other interactive features provided by third-party services, including services such as Trustist and VideoAsk.
When these features are loaded or used, the relevant provider may process technical information or information you choose to submit through the service. Where you actively provide information through a third-party tool, that information may also be subject to the provider's own privacy policy.
WhatsApp and other contact methods
This website may provide links allowing you to contact Making Digital Real Ltd using third-party communication services such as WhatsApp.
If you choose to contact us using one of these services, your interaction will also be subject to the privacy practices and terms of the relevant provider.
You can always contact us directly by email at mike@makingdigitalreal.co.uk if you would prefer not to use a third-party messaging service.
Links to other websites and services
This website may contain links to other websites, platforms or services, including services we use to provide information, products or other digital resources.
When you follow a link to another website or service, you leave this website. Making Digital Real Ltd is not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy information where appropriate.
Cookies and tracking
Making Digital Real Ltd does not currently use website analytics or advertising pixels for the purpose of profiling visitors or serving targeted advertising.
However, the website itself and third-party services embedded within it may use cookies, local storage or similar technologies where these are necessary to provide functionality, security, embedded media or other services.
The technologies used on the website may change from time to time as the website and the services available through it develop.
International processing
Some of the technology and service providers used by Making Digital Real Ltd may process or store information outside the United Kingdom.
Where personal information is transferred internationally, the relevant provider may use safeguards or other lawful mechanisms intended to protect personal information in accordance with applicable data protection requirements.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and business requirements.
Information relating to clients may be retained for longer where required for contractual, tax, regulatory or legitimate business record-keeping purposes.
Keeping your information secure
We take reasonable organisational and technical steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No website, online communication method or electronic storage system can be guaranteed to be completely secure, but we take reasonable precautions appropriate to the information we hold.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your personal information in certain circumstances;
- ask us to restrict how your information is used in certain circumstances;
- object to certain uses of your personal information;
- request transfer of your information where applicable;
- withdraw consent where our processing is based on your consent.
These rights do not apply in every situation and may be subject to exemptions under data protection law.
To exercise any of these rights, contact us at mike@makingdigitalreal.co.uk.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, particularly if our website, services, third-party providers or the way we use personal information changes.
The latest version will be published on this page.
Last updated: September 2026